Refund Policy

At Researchify Hub, we value the trust our clients place in us and always aim to provide high-quality academic support services. Our refund policy is designed to maintain fairness and transparency for both our clients and our team.

1. Advance Payments

To begin any project, an advance payment may be required. This helps us allocate the right academic expert and start the research and writing process immediately.

Once the work has been initiated, the advance payment is generally non-refundable because time, research, and resources are already invested in the project.

2. Eligibility for Refunds

• If the project has not been started by our team
• If we are unable to deliver the service agreed upon
• If there is a duplicate payment made by mistake
• If the cancellation request is made before the work process begins

If the request for cancellation is made prior to the work process then the work process will not start. Work process will not be started if it is cancelled before the work process is started.

Refunds will be made using the original payment means, within a reasonable timeframe, of any amount approved.

3. Non-Refundable Situations

The following will not apply for refunds:

• Change of mind after the work has started
• Delay caused due to incomplete information from the client
• Dissatisfaction based on personal preference after delivery
• Rejection by universities, journals, or academic institutions
• Low grades or academic decisions beyond our control
• Failure of the client to review drafts or respond on time

Work completed or partially completed cannot generally be returned for a refund, as it requires research and editing and the involvement of experts.

4. Revision Support

We do not offer a refund option but do provide a revision option for clients.

If the work delivered is not the same as that originally presented at project initiation, our team will make reasonable adjustment in order to enhance the document.

5. Cancellation Policy

Clients can cancel the project prior to the start of project work.

If the project has been moved beyond the research, writing, analysis or formatting phase, cancellation requests will not be accepted.

6. Payment Disputes

We request clients to contact our support team directly before initiating any payment dispute or chargebacks.

We believe most concerns can be resolved through proper communication and mutual understanding.

7. Contact for Refund Requests

For any refund-related queries, clients can contact our support team through the contact details available on the website.

Please include your project details and payment information while submitting the request for faster assistance.

At Researchify Hub, we always strive to maintain professionalism, transparency, and client satisfaction throughout every project.